PLEASE NOTE: ALL ORDERS TAKE UP TO 21 DAYS TO BE MADE AND SHIPPED OUT.

FAQ

  • How do i pay for my order?

My only payment method is PayPal, but don’t worry you can check out we a guest using a credit or debit card if you don’t have a PayPal account. - so you can be confident your payment is secure, and you will be covered by the buyer protection service.

Please note that it takes me up to 21 days to print and package each order. I don’t hold stock so everything is made to order. Framed prints and Originals may take me a little longer to prepare for shipping. More info can be found under the description of the products as they vary. If you need your order urgently then please email me ASAP.
  • How much is Shipping / Delivery?

UK Shipping - £10 / Worldwide Shipping Tracked - £10

  • Do you ship to my country?

We have shipped to over 50 countries and counting, so the likelihood is yes. However if you are unsure please contact us via email to; 

thelifestylemuseum@hotmail.com

  • How long does it take to get my order? All orders are guaranteed using our fully tracked & signed express courier service with UK Mail / DHL

- United Kingdom Next Day Once Shipped

- Europe 2-3 Days Once Shipped

- Rest of the World 2-5 Days Once Shipped Depending Which Region

  • Can I get my order sooner?

If your order is an urgent gift/present then please get in touch before you order and we will arrange to have this out sooner for you.

  • How will i know when my order is going to arrive?

All orders come with a fully tracked and signed for service. Once the order has been dispatched you will receive your tracking number to the email you have provided on the order.

  • Will my order get to me safely?

Yes. Al of our paintings and prints are carefully packaged by our experienced team, to make sure they are as safe as can be whilst transported across the world. In the unlikely event of an item being faulty/damaged please email a photo to thelifestylemuseum@hotmail.com

  • My delivery has gone missing, what should i do?

Dont worry! - We will do everything in our power to make sure you receive your order as soon as possible. Should there be any problems with the courier then we will reship a new order for you. 

  • Cancellation

Customers have 24 hours to cancel their order.

 

  • Returns / Refunds

 

Please visit our Returns section for more information